The Tax Practitioners Board (TPB) is a national body responsible for the registration and regulation of tax agents and BAS agents (collectively referred to as 'tax practitioners'). The TPB is also responsible for ensuring compliance with the Tax Agent Services Act 2009 (TASA), including the Code of Professional Conduct (Code).

 

Tax Practitioners Board organisational structure

Business lines

Client Services	Responsible for providing support for practitioners, through assessing new registration applications, renewal applications and annual declarations, ensuring registration compliance, providing telephony and contact services, and providing registration information to tax practitioners.
Corporate Services	Responsible for providing enabling functions, including corporate planning, governance, risk management, secretariat services, people management, communications, and finance management.
Legal Unit	Responsible for providing legal advice to the TPB and carriage of litigation on behalf of the TPB.
Investigations & Enforcement	Responsible for resolving complaints and investigations including profiling and risk assessments to address any non-compliance with the TASA.
Policy and Legislation	Responsible for delivering the TPB’s policy and legislative work program and managing relationships with external stakeholders, including the Minister, Treasury, other government agencies and recognised professional associations.
Technology Team	Responsible for managing, developing and maintaining the TPB’s IT systems, driving and delivering ICT projects, and maintaining the availability of the TPB Register.

Annual Report and Corporate Plan

Our Annual Report details our operations and achievements in relation to the tax agent services regime.

The Corporate Plan sets out our strategic direction and reflects our purpose, goals and priorities.

Tax Practitioner Service Charter

The Tax Practitioner Service Charter (Charter) sets out what tax practitioners can expect from their dealings with the TPB. The Charter also explains their rights and responsibilities and what they can do if they are not satisfied with the service they receive from the TPB.

Tax Practitioner Governance and Standards Forum Charter

The Tax Practitioner Governance and Standards Forum is established pursuant to Recommendation 3.3 of the Final Report of the Review of the Tax Practitioners Board to ensure that any significant proposals affecting tax practitioners, such as to relevant legislation and regulations including the Code of Professional Conduct in the TASA and the creation and ongoing application of the Charter of Tax Practitioner Governance, are made with appropriate consultation.

Statement of Expectations

The Government's Statement of Expectations for the TPB outlines the expectations about the role and responsibilities of the TPB, its relationship with the Government, issues of transparency and accountability and operational matters.

A copy of the Statement of Expectations for the TPB is available from The Treasury website.

The TPB has responded with a Statement of Intent which is available from The Treasury website.

Regulator Performance Framework

The Regulator Performance Framework (RPF) commenced on 1 July 2015 as part of the Government’s commitment to reducing unnecessary and inefficient regulation.

The Framework assesses one aspect of regulatory performance, concerning the administration of regulation, with regulators to report on performance against six outcomes-based key performance indicators (KPIs). These KPIs cover a range of issues, including communication, risk-based and proportionate approaches, transparency, reducing regulatory burden, and continuous improvement.

For a copy of our RPF reports, visit Regulator Performance Framework reports.

Cost Recovery Implementation Statement

The Cost Recovery Implementation Statement provides information on how the TPB will implement partial cost recovery for the processing of registration and renewal applications of tax practitioners.